“Virtue: The behaviour that shows high moral.”
We all have some virtues in life. But I feel one thing that should be made a virtue by everyone.
The virtue of “KINDNESS”.
When I meet new people and introduce myself as a business person, I get a reaction that business people are mostly ruthless and selfish, always thinking of their profits.
And that makes me feel sad and I keep wondering why do people have such misperceptions about business people?
Is it because businessmen are focused and practical that makes them look ruthless and selfish.
Then I started being more kind to people and when I realised that it worked in not only building strong relationships but also in terms of profitability.
1. Ensure client/customer loyalty:
Being Genuinely Kind with the clients/custmer helps in gaining their trust. And trust always comes above money. And when my clients/customers feel my Kindness they reciprocate the same to me.
This made me give more attention to my clients/customer, listen to them and be empathetic to what they are expecting.
2. Increases likeability.
When the trust has been built. People start liking you. And one of my favourite authors said:
“when your customer/clients like you. They will buy whatever you
sell”.
Hence, Kindness gains trust which makes you likeable and that forms a strong between
me and my clients.
That leads to a long term association. Which gives me a loyal and recurring client.This is about my experience with the clients .
Now what about the team members or employees or associates
Increased Productivity and Performance:
“Productivity and Performance can rise to as much as 80% when the associates/employees feel recognise and accepted”.
Hence I feel one should be in a “Kindness Business”, along with products and services.
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Greetings
and Blessings!!
Nice Great
ReplyDeleteHey Sneha Nice
ReplyDeleteGood Vichar
This Side Manish
Hey snehha thanks for sharing. It was very informative.
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